Terms of service

Terms of Service

Effective Date: January 11, 2025

Thank you for choosing A Social Affaire! By using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • Agreement: By accessing or using A Social Affaire’s website and services, you agree to be bound by these Terms of Service and any additional terms that may apply to specific sections of our site.

  • Eligibility: You must be at least 18 years old to make a purchase. By making a purchase, you represent and warrant that you are of legal age to form a binding contract.

  • Changes to Terms: We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page with an updated "Effective Date." By continuing to use our services after changes are made, you accept the new terms.

2. Products and Pricing

  • Product Availability: All products are subject to availability. We make every effort to ensure that the products listed on our website are in stock, but in rare cases, an item may become unavailable after purchase. We will notify you if there are any issues with your order.

  • Pricing: Prices for our products are listed on the website and may change from time to time. We strive to ensure all pricing information is accurate, but we reserve the right to correct errors. If an error in pricing is found after an order is placed, we will contact you to resolve the issue.

  • Product Descriptions: We make every effort to accurately describe the products on our website, but we do not guarantee that descriptions, photos, or other content are always 100% accurate. Variations in color, ,brand, or packaging may occur based on wholesaler inventory.

3. Orders and Payment

  • Order Process: Orders can be placed directly on our website. By submitting an order, you are offering to purchase the selected items subject to these Terms of Service. All orders are subject to acceptance, and we reserve the right to refuse or cancel any order at our discretion.

  • Payment: Payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as listed at checkout. By submitting payment information, you authorize us to charge the total order amount, including taxes and shipping fees.

  • Order Confirmation: After you place your order, you will receive an order confirmation email. This email is not an acceptance of your order but an acknowledgment that we have received your order request.

4. Shipping and Delivery

  • Order Processing: Orders placed before 12:00 PM (noon) EST will be processed and shipped by the next business day. Orders placed after 12:00 PM EST will be processed and shipped by the following business day, if not sooner.

  • Shipping Carrier: Shipping costs are determined by the carrier offering the best rates and delivery options for the given date range. Shipping options will be available at checkout.

  • Tracking: Once your order has shipped, you will receive a tracking number. It may take up to 24 hours for the tracking information to update in the carrier’s system.

  • Delivery Delays: Delivery times are determined by the carrier. We are not responsible for delays caused by the carrier. If your package is lost or delayed to the point that it affects your event, we will work with you and the carrier to resolve the issue to the best of our ability.

  • Shipping Address: Please ensure your shipping address is accurate at checkout. We are not responsible for lost or delayed packages due to incorrect address information provided.

5. Returns and Exchanges

  • Return Eligibility: Returns are only accepted for products that are unopened and in their original, sealed condition. Return requests must be made within 3 days of receiving your order.

  • Holiday/Special Event Items: Because party supplies are often purchased with a specific event in mind, once a prepared holiday or special event box leaves our facility, we can no longer accept returns for these items. We will, however, work with you to exchange any defective or incorrect items under the correct circumstances.

  • Defective or Damaged Items: If an item arrives defective or damaged, please contact us within 48 hours of receiving your order. We will arrange a return or exchange for the damaged item(s) and may request photos for verification.

  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product, in which case we will cover the return shipping costs.

  • Final Sale Items: Certain items may be marked as "Final Sale" and are non-returnable. These items will be clearly indicated on the product page.

6. Cancellations

  • Cancellation Requests: If you wish to cancel an order, please contact us immediately. We can only cancel orders before they are processed or shipped. Once an order has been shipped, it is subject to our standard return and exchange policy.

7. Limitation of Liability

  • Limitations: To the fullest extent permitted by law, A Social Affaire will not be held liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

  • Force Majeure: We are not liable for failure to perform due to events outside of our control, including natural disasters, carrier delays, or other unforeseen circumstances.

8. Privacy and Security

  • Privacy Policy: We respect your privacy and are committed to protecting your personal information. For details on how we collect, use, and protect your data, please refer to our [Privacy Policy].

  • Security: We use reasonable measures to ensure that your personal and payment information is kept secure during transmission. However, we cannot guarantee complete security of data transmitted over the internet.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which A Social Affaire is based, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in that state.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

A Social Affaire
asocialaffaire@gmail.com
asocialaffaire.com

Final Note:

By using our website and purchasing products, you agree to comply with all of the terms outlined above. Please review these terms periodically, as we may update them from time to time.